Refund policy

RETURN & REFUND POLICY

We accept returns within 14 days of delivery.

To be eligible for a return, merchandise must be unworn, unwashed, unused, and in its original condition with all original tags and packaging attached. Items that show signs of wear, washing, alteration, damage, fragrance, or other use may not be accepted.

RETURNS

To request a return, please contact DSKRAY before sending your item back. Returns sent without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable.

REFUNDS

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank or card issuer to post the refund.

EXCHANGES

Exchanges are subject to product and size availability. Due to the limited nature of DSKRAY releases, we cannot guarantee that another size or replacement item will be available.

FINAL SALE

Items identified as Final Sale at the time of purchase are not eligible for return, exchange, or refund, except where required by law.

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photographs of the item so we can resolve the issue.

ORDER CANCELLATIONS

We begin processing orders quickly and cannot guarantee that an order can be changed or cancelled after it has been placed. If you need assistance, contact us as soon as possible.

DSKRAY

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